Privacy policy

GLAMPICK Sdn Bhd (“GLAMPICK”, “we”, “our”, “us”), as the authorized distributor of Anillo in Malaysia, operates this website and store, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience (the “Services”).

This Privacy Policy describes how we collect, use, and disclose your personal data when you visit, use, or make a purchase through our Services, in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA). By using our Services, you acknowledge that you have read, understood, and consent to the practices described in this Privacy Policy.

1. Definitions

  • “Personal Data” means any information about you which you have provided to us that relates directly or indirectly to you, and/or any other information that may be collected, stored, used, and processed by us, including but not limited to your name, identification number, address, telephone number, email address, and financial information.

  • “Services” means our website, online store, and all related products, features, and activities.

  • “Data Controller” means GLAMPICK Sdn Bhd, the entity responsible for determining the purposes and means of processing your personal data.

  • “Anillo Global” refers to the brand owner of Anillo, with whom certain data may be shared for global operations.

 

2. Personal Data We Collect

We may collect and process the following types of Personal Data:

  • Contact details: name, billing/shipping address, phone number, email.

  • Financial details: payment card information, transaction details, payment confirmations.

  • Account information: username, password, preferences, settings.

  • Transaction history: items purchased, returned, exchanged, or saved to cart/wishlist.

  • Communications: emails, messages, or customer support inquiries you send to us.

  • Device and usage information: IP address, browser type, operating system, device identifiers, and usage patterns (e.g., pages visited, features used).

  • Marketing data: preferences, survey responses, cookie data, browsing behaviour.


3. How We Collect Personal Data

  • Directly from you when you register, place an order, subscribe to newsletters, or contact us.

  • Automatically when you use our Services (cookies, analytics, usage logs).

  • From third-party service providers such as payment processors, delivery partners, or marketing affiliates.

  • From Anillo Global or affiliates where relevant for product, marketing, or service alignment.


4. How We Use Your Personal Data

We may use your data for the following purposes:

  1. Service delivery – processing orders, payments, returns, and shipping.

  2. Account management – maintaining your account, preferences, and purchase history.

  3. Customer care – responding to inquiries, support requests, and complaints.

  4. Marketing and promotions – sending promotional offers, updates, and personalised recommendations (with opt-out options).

  5. Analytics and improvements – understanding usage, enhancing our Services, and developing new products.

  6. Security and fraud prevention – protecting against unauthorized access, fraudulent activity, and system abuse.

  7. Legal compliance – fulfilling obligations under Malaysian law and cooperating with regulatory authorities.

 

5. Disclosure of Personal Data

We may disclose your Personal Data to:

  • Service providers (Shopify, couriers, payment gateways, IT/analytics vendors).

  • Anillo Global for brand alignment, product improvement, and marketing purposes.

  • Business partners or affiliates (only with your consent for marketing purposes).

  • Regulators, law enforcement, or government authorities where required by law.

  • Corporate transactions (e.g., mergers, acquisitions, restructuring).

We do not sell your Personal Data to third parties.

 

6. Cross-Border Transfers

Your Personal Data may be transferred to and stored in locations outside Malaysia (e.g., Shopify servers or Anillo Global). We will ensure appropriate safeguards are in place in accordance with PDPA requirements.

 

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve functionality and performance of our Services.

  • Remember your preferences.

  • Provide analytics and marketing insights.

  • Deliver targeted advertisements.

You may disable cookies in your browser settings, but this may affect certain site functions.

 

8. Retention of Data

We retain your Personal Data for as long as necessary to fulfil the purposes described above or to comply with legal obligations. When no longer needed, data will be securely deleted or anonymised.

 

9. Your Rights Under PDPA

Subject to the PDPA, you have the right to:

  • Access and obtain a copy of your Personal Data.

  • Correct or update inaccurate or incomplete data.

  • Withdraw consent to the use of your Personal Data.

  • Request deletion of your Personal Data (subject to legal and contractual limits).

  • Opt-out of direct marketing communications.

Requests can be submitted via the contact details below. We may require verification before processing your request.


10. Security of Your Data

We implement reasonable technical and organisational measures to safeguard your Personal Data. However, no system is completely secure, and we cannot guarantee absolute security.

11. Consequences of Not Providing Data

Failure to provide necessary Personal Data may result in us being unable to process your transactions, deliver Services, or respond to your requests.

 

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Significant changes will be notified to you through the Services or by other appropriate means.

 

13. Contact Us

For questions, requests, or complaints regarding your Personal Data:

GLAMPICK Sdn Bhd
 (Authorized Distributor of Anillo in Malaysia)
 📍 Address: [Insert Malaysian Office Address]
 📧 Email: gpmy-anillo@outlook.com
 📞 Phone: +6016-4328061